The recalled items has to be mailed back in order to get your reimbursement. For example, if you have 7 of the recalled items, you will need to mail in:
7 separate forms (one form for each item)
ALL 7 of the recalled items packages
You will get the suggested retail price PLUS $2.00 shipping for EACH package!!
**NOTE: Your packages MUST have some pills in them- if they have been used, you can still get your reimbursement as long as the packages has one or more pills inside them. If it is empty, they will not honor it.
You can find the form---> HERE (link is: http://www.novartis-otc.com/otc/index.html)
If you need to, you can call them at 1-888-477-2403 (available Monday-Friday 9 a.m. to 8 p.m. Eastern Time)
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